EYRI Iceland Mattress
1. EYRI Arctic Rests mattresses will be shipped out within two days of order, unless otherwise informed.
2. The mattress will usually be delivered within 3-5 days.
3. Rush shipping is available upon request for an extra charge. Please contact customer service to inquire about details.
4. If you need a specific delivery time slot, we can help with Fed-ex to set up a convenient time.
5. We currently do not ship to Canada.
6. We currently ship to Alaska and Hawaii for an additional fee.
7. If you do not see your tracking number on the Fed-Ex website, please call EYRI customer service to help resolve the problem.
8. EYRI is not responsible for shipping delays.
9. The carton shipping sizes and weights are:
Twin 56 lbs (42”x15”x15”);
Full 79 lbs (57”x15”x15”);
Queen 89 lbs (63”x15”x15”);
King 111 lbs (79”x15”x15”).
10. Shipping is free within the lower 48 states of the USA.
11. To return a mattress, either fill out the Contact Form, or email customer service at: firstname.lastname@example.org
12. You are not required to save the packaging materials in the event of a return, except in NY State, where you must save the plastic wrapping for return.